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Personal Desk

Experience

A results-driven professional with a strong fintech, food tech and analytics background. With a proven track record in client-facing roles, project management, and cross-functional collaboration, I excel at leveraging technology to optimise processes and enhance efficiency.

Deloitte

Deloitte is a global professional services organisation that offers a range of services, including audit and assurance, consulting, financial advisory, risk advisory, and tax

 

September 2024 onwards

Department: Marketing and Commerce

  • Acting as the product owner for a prominent Indian power company’s website project, coordinating closely with developers, designers, and stakeholders to ensure a user-centered and efficient design.

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Recipe Cup

Recipe Cup is a D2C market-place platform based out of New York that connects local home chefs and consumers.

 

August 2024 - September 2024

Department: Business Development and Operations

  • Collaborated with various departments (sales, operation, development) to optimise chef onboarding processes.

  • Onboarded 15+ new home chefs onto the Recipe Cup platform, ensuring smooth integration and addressing onboarding challenges.

  • Conducted market research and reached out to 150+ home chefs to identify growth opportunities in scheduled bulk orders category while assisting in the development and execution of business strategies.

  • Supported day-to-day operations by coordinating chef shoots, including scheduling, logistics, and post-production, ensuring efficient workflow and timely completion.

PhonePe

PhonePe is a mobile payment application that enables users to transfer money.

 

September 2023 - October 2023

Department: Offline Product Marketing, Merchant Division

  • Piloted goal-oriented incentivisation program on Business Development Executives (On Ground Sales team). Achieved 12% increase in the Active QR rate in a pilot test in Pune.

  • Ideated and prioritised 15+ marketing merchandise. Improved smart speaker transactions by 20%.

  • Performed 100+ user interviews and competitor benchmarking to make loyalty-winning content.

  • Designed weather-tolerant merchant payment QR, accomplishing 25% increase in life of collateral.

  • Identified leakages in QR code deployment process. Proposed strategy to attain 10% cost-saving.

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ION Group

ION Group provides solutions for clients in electronic trading, position management, pricing, risk management, and downstream processing.
 

June 2019 - April 2023

Department: Development

  • Consulted Tier 1 Investment Banks ($50B+ market cap) in technical and product fitment of ION products.

  • Onboarded 2 Fortune 500 investment banks from legacy to cloud (AWS). Delivered uptime (>99%) for uninterrupted trading and facilitated integration of trading platform products.

  • Ideated and prioritized 50+ user stories and redesigned UI to improve the production adoption rate among new traders by 10%.

  • Achieved a 33% increase in project completion velocity and 20% in TAT through the development of Power BI automation and optimised UAT procedures.

  • Analysed 300+ client complaints. Achieved a 50% reduction in first-time response rate for 50+ (P1, P2) issues.

  • Automated daily check reports using DevOps CI/CD, Macros, and task schedulers. Saved 260 man-hours per year.

  • Ideated and prioritized 50+ user stories, which improved the production adoption rate among new traders by 10%.

  • Reduced new joiners’ onboarding time by streamlining the training process. Curated content of 100+ man-hours.

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